Last updated: September 14, 2026
This Privacy Policy explains how Novo Logistics Sociedad Anónima (“Pins.com,” “we,” “us,” or “our”) collects, uses, and shares information when you use this website.
Information We Collect
When you submit an inquiry, quote request, or contact form on this site, we collect the information you provide — typically your name, email address, phone number, and details about your project. We also automatically collect limited technical information about your visit (such as browser type, device information, and pages viewed) through cookies and similar technologies, as described below.
We do not collect or store payment card or financial account information on this site. Pins.com does not process payments; any transaction is completed directly with the manufacturing partner described below.
How We Use Your Information, and Who We Share It With
We use the information you submit to respond to your inquiry and to connect you with a manufacturing and fulfillment partner who can quote and produce your order.
If you submit an inquiry or quote request, your contact information and project details are forwarded to Pinsource.com, an independent company based in the United States, for the purpose of providing you a quote and fulfilling any resulting order. Pinsource.com is not owned by, controlled by, or under common ownership with Novo Logistics Sociedad Anónima. Once your information is forwarded, Pinsource.com’s own handling of your data, and its own privacy and security practices, apply to its part of the process. See our Disclaimer page for the full description of this referral relationship, including that Pins.com receives compensation from Pinsource.com for referrals made through this site.
Because Pinsource.com is based in the United States and Novo Logistics Sociedad Anónima is based in Costa Rica, submitting an inquiry through this site may involve the transfer of your information across borders, including to the United States.
If you have opted in to receive updates from Pins.com directly, we may email you about our own site or services. We do not make outbound marketing calls or send unsolicited faxes, and we do not sell your personal information to third parties. We do not share your information with anyone other than Pinsource.com for the purpose described above, except as required by law or with your consent.
Cookies
A cookie is a small file that a website can place on your device to remember information about your visit. We use cookies to:
- Understand which pages are visited and how the site is used, so we can improve it (analytics cookies); and
- Where applicable, measure the effectiveness of our advertising (measurement cookies).
A cookie cannot access your computer or any information about you beyond the data generated by your visit or the data you choose to submit to us. You can control or delete cookies through your browser settings at any time; doing so may limit some site functionality but will not prevent you from browsing or submitting an inquiry.
Your Choices
If you would prefer not to receive communications from us, you may say so when submitting a form, or contact us using the information below at any time to opt out. If you would like to know what information we hold about you, or would like it corrected or deleted, contact us using the information below and we will respond consistent with applicable law.
Data Security
We maintain reasonable technical, physical, and organizational safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
This site may contain links to third-party websites, including Pinsource.com’s. We do not control, and are not responsible for, the privacy or security practices of any linked or third-party site. We encourage you to review the privacy policy of any site you visit, including Pinsource.com’s, before providing your information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at info@pins.com .